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FAQ

How do I place an order?

Visit our lovely SHOP! Then proceed to make your selections and add them to your shopping cart. Thereafter, follow the steps to make payment. Your order will be sent to us. Your orders will be confirmed via email.

You may also order via Whatsapp: 96889924

OR

Facebook: @dancingelephanticecream

How do I pay?

The following methods of payment are available for the online shop.

  1. Cash on Delivery (For orders $100 and below) (For COD purchases, please have exact change.)
  2. Credit Card

Simply choose the method you would like to use from the drop down box in the order page.

For Whatsapp or Facebook orders, only COD is accepted.

How do you deliver?

Please see our delivery policies here!

For Corporate/Event/Group Orders

Please contact us at 96889924 or [email protected]. Thank you!

 

The Ice Cream

Is your ice cream organic?

All our ice creams are crafted with good ingredients and contain no artificial preservatives, colouring or flavours, emulsifiers or stabilisers. However, that said, we still do not refer to our ice cream as organic. Although we may have organic ingredients.

Do you have vegan friendly flavours?

We do have vegan friendly flavours! We make sure we list whether an ice cream flavour has dairy or eggs, or alcohol in the descriptions.

What is the shelf life of your ice cream?

Because we do not use stabilisers or emulsifiers in our ice cream, we recommend that our ice creams be consumed within 2 months. (Although we’ve heard that most times, it’s eaten within the week.)